About me
Sivasubramanian Ramanathan
Product Owner | Innovation Catalyst | FinTech Leader
PMP®
PSM II
PSPO II
Professional Journey
Junior Product Owner
Mar 2024 — Present
Bank for International Settlements Innovation Hub, Singapore
Global fintech innovation center focusing on CBDC, digital finance, and regulatory technology solutions
- NGFS Data Directory 2.0: End-to-end product management from inception to delivery, managing RFI/RFQ processes, vendor selection, and stakeholder coordination with regulators including MAS & BdF, delivering on-time and within budget while maintaining senior leadership visibility.
- EDKP Collaboration Community: Co-led and scaled community of 19+ central banks and regulatory authorities across Europe, Americas, ASEAN, and East Asia, facilitating bi-monthly meetings, knowledge sharing initiatives, and serving as primary coordination point.
- Innovation Catalyst: Orchestrated innovation hackathon with 50+ participants from 15+ regulatory authorities, producing 6+ AI and Digital Twin use cases for SupTech applications, including automated regulatory document review systems.
- Strategic Problem Solver: Transformed technology-first initiatives into problem-centric solutions, ensuring technology addresses genuine market pain points rather than vanity projects.
- Fighting Financial Crime: Led early-stage project scoping with public-private partnerships, facilitated stakeholder roundtables, and synthesized insights into actionable recommendations, contributing to policy research paper.
- Gained exposure to blockchain technology, CBDC design, zero-knowledge proofs, compliance frameworks, and payment systems including ISO20022 standards and PACS messaging through Nexus Global Payments project.
Fintech Analyst - Product Coordination
Oct 2023 — Mar 2024
Sleek, Singapore
Corporate services platform providing accounting, incorporation, and neobanking solutions for businesses entering Singapore
- Optimized FX conversion workflows by automating manual processes, reducing processing time by 20% and improving operational efficiency for corporate clients.
- Led virtual corporate debit card launch for Google Pay and Apple Pay integration, managing UAT testing, customer onboarding, and support documentation creation.
- Designed cash-back rate structure based on MCC codes with revenue impact analysis, establishing key performance metrics including churn rate, time-to-first-use, and adoption tracking.
- Conducted product walkthroughs serving as user interviews to identify value moments and establish feedback loops for continuous product improvement.
- Created comprehensive customer support guides and escalation procedures, briefing support teams on new product features and troubleshooting protocols.
- Collaborated with cross-functional teams on neobanking initiative leveraging major payment issuer license to retain customers and generate recurring revenue streams.
Product Management Associate
Feb 2023 — Sep 2023
Synfindo, Singapore
API marketplace and hackathon platform provider, developing MAS APIX initiative for fintech ecosystem development
- Optimized user onboarding flow by implementing progressive disclosure and product-led onboarding strategies, reducing signup steps by 35% and decreasing drop-off rates by 25%.
- Built comprehensive Grafana dashboards for user analytics, tracking adoption patterns, churn rates, and seasonal usage trends using PostgreSQL data analysis. Uncovering hidden user behavior patterns and seasonal trends that informed product decisions.
- Implemented advanced analytics tracking (Google Tag Manager, Microsoft Clarity) improving data accuracy by 15% and enabling data-driven product decisions.
- Analyzed historical user data to identify re-engagement opportunities and develop targeted retention strategies, contributing to 10% increase in product adoption.
- Created Figma website mockups for business development team, supporting product pitching and stakeholder presentations.
- Translated complex technical requirements into user stories, serving as bridge between engineering and business stakeholders in Agile development cycles.
Business Administrator - Project Lead
Aug 2020 — Feb 2023
Worldwide Computer Services, Singapore
E-commerce solutions provider specializing in digital transformation and online retail optimization
- Managed end-to-end e-commerce development projects from planning to implementation, driving 35% revenue growth through strategic digital transformation initiatives.
- Developed comprehensive project schedules, resource allocation plans, and risk management strategies for multiple concurrent digital projects.
- Coordinated vendor relationships and development teams to ensure timely delivery of website enhancements, new feature rollouts, and performance optimizations.
- Implemented comprehensive analytics solutions and performance monitoring systems to guide continuous improvement efforts and measure ROI.
- Led cross-functional teams in executing integrated marketing campaigns, resulting in 20% increase in online sales and improved customer acquisition.
- Established project management frameworks and documentation standards, improving team efficiency and stakeholder communication.
Skills & Expertise
Technical
Product
FinTech
Leadership